New to Conversational Design? Start Here.
A few tips for those new to creating chatbot conversations.
Why your Chatbot needs to Care about Context
Your chatbot knowing what’s up is the secret to a great experience.
Five Trends for Voice Assistants in 2018
It's going to be an interesting year.
Five things thinking #VoiceFirst can improve in any chatbot
When we design our bots voice-first, we make even non-voice enabled bots better.
Helping Your Baby Bot Learn To Chat Like A Grown Up Bot
In a conversation the user is always right – what are you doing to keep improving your bot’s understanding? Baby bots need help to grow up.
Responsive Personality Design in Chatbots
How do you design a bot personality that can work in multiple channels?
Software and the Storyteller
Once upon a time a storyteller became a software engineer.
Writing a Tech Talk Using Storytelling Techniques
Giving a Technical Talk isn’t so different from telling a story.
Smarter Serverless Chatbots
The Machine Learning Mega BASH
Natural Language (mis)Understanding
Artificial Intelligence - Northern Ireland
Humanising Computers using Conversational AI
Conversational AI and Serverless
AWS User Group Dublin
Future of Cloud - All The Unmissable News From Re:Invent 2017
AWS Re:Invent 2017
Building a Voice-Enabled Customer Service Chatbot Using Amazon Lex (MCL301)
AWS User Group Belfast
Artificial Intelligence Services in AWS
Conversational Implementations - Delivering Amazing Experiences in the Real World.
It's Good to Talk - Building the Right Chatbot