New to Conversational Design? Start Here.
A few tips for those new to creating chatbot conversations.
Why your Chatbot needs to Care about Context
Your chatbot knowing what’s up is the secret to a great experience.
Thoughts on the Spring 2018 Smart Audio Report
A few thoughts on the interesting things that stood out to me in this report.
Five Trends for Voice Assistants in 2018
It's going to be an interesting year.
Five things thinking #VoiceFirst can improve in any chatbot
When we design our bots voice-first, we make even non-voice enabled bots better.
Helping Your Baby Bot Learn To Chat Like A Grown Up Bot
In a conversation the user is always right – what are you doing to keep improving your bot’s understanding? Baby bots need help to grow up.
Responsive Personality Design in Chatbots
How do you design a bot personality that can work in multiple channels?
Software and the Storyteller
Once upon a time a storyteller became a software engineer.
Writing a Tech Talk Using Storytelling Techniques
Giving a Technical Talk isn’t so different from telling a story.
AWS re:Invent 2018 (upcoming)
Crafting a Conversational Platform Strategy
QCon San Francisco (upcoming)
Serverless and Chatbots: A Match Made in the Cloud
Artificial Intelligence: Real Life
Why is Natural Language Understanding so Hard to do in Practice?
The Intelligent Workplace: Everyday AI
Smarter Serverless Chatbots
The Machine Learning Mega BASH
Natural Language (mis)Understanding
Artificial Intelligence - Northern Ireland
Humanising Computers using Conversational AI
Conversational AI and Serverless
AWS User Group Dublin
Future of Cloud - All The Unmissable News From Re:Invent 2017
AWS Re:Invent 2017
Building a Voice-Enabled Customer Service Chatbot Using Amazon Lex (MCL301)
AWS User Group Belfast
Artificial Intelligence Services in AWS
Conversational Implementations - Delivering Amazing Experiences in the Real World.
It's Good to Talk - Building the Right Chatbot